[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1516642932502{margin-top: -100px !important;}”][vc_column][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJoZWFkZXItaW1hZ2UlMjIlM0UlMEElMjAlMjAlM0NkaXYlMjBjbGFzcyUzRCUyMmhlYWRlci10ZXh0JTIyJTNFJTBBJTIwJTIwJTIwJTIwJTNDaDElM0VTY3JhYXdsJTIwVHJuZFolMjBIZWxwJTIwRGVzayUzQyUyRmgxJTNFJTBBJTIwJTIwJTNDJTJGZGl2JTNFJTBBJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][cms_heading sep_type=”none” title=”Frequently Asked Questions” color_title=”#92298d”][vc_column_text]<\/p>\n
[\/vc_column_text][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyY21zLWRpdmlkZXIlMjBkaXZpZGVyLXZlcnRpY2FsJTIyJTNFJTBBJTNDc3BhbiUyMGNsYXNzJTNEJTIybGluZSUyMGRpdmlkZXItbGluZS0xJTIyJTNFLSUzQyUyRnNwYW4lM0UlMEElM0NzcGFuJTIwY2xhc3MlM0QlMjJsaW5lJTIwZGl2aWRlci1saW5lLTIlMjIlM0UtJTNDJTJGc3BhbiUzRSUwQSUzQ3NwYW4lMjBjbGFzcyUzRCUyMmxpbmUlMjBkaXZpZGVyLWxpbmUtMyUyMiUzRS0lM0MlMkZzcGFuJTNFJTBBJTNDJTJGc3BhbiUzRQ==[\/vc_raw_html][vc_tta_accordion c_position=”right” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”TrndZ Account Basics” tab_id=”1485882287177-a1fac81e-5b05″][vc_toggle title=”1. I created a new account but I still can\u2019t log in, why?” size=”sm” custom_font_container=”tag:h6|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558112705-e92adb66-bdc3″]After registering, you should have received an e-mail confirming your registration. Open that e-mail and click on the provided link to complete the registration process. If you have not received the e-mail, please check your spam folder or contact us to help resolve the issue.[\/vc_toggle][vc_toggle title=”2. Scraawl does not accept my password. What should I do?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558146907-a86b1610-4405″]Make sure your password is at least 8 characters long and contains at least one letter, one number, and one of the following special characters: ! @ * # $ _% ^[\/vc_toggle][vc_toggle title=”3. I forgot my password. What should I do?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558144858-54e4221f-8b49″]Use the Forgot password?<\/strong> link on the Scraawl home page, and follow the instructions to reset your password.[\/vc_toggle][vc_toggle title=”4. How do I close or delete my Scraawl account?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558144035-72869cfb-0b65″]Go to your My Profile<\/strong> page and click on the Delete Scraawl Account<\/strong> button at the bottom of the page.[\/vc_toggle][vc_toggle title=”5. How can I sign up for a TrndZ account?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1538431456410-e723e258-f6b1″]In order to sign up for a TrndZ account, all prospective users must get in touch with the Scraawl team through our Contact<\/a> page. We do not currently offer a free version of TrndZ.[\/vc_toggle][\/vc_tta_section][vc_tta_section title=”TrndZ Monitor Management” tab_id=”1485882323344-21d5c2ed-08ab”][vc_toggle title=”1. What is the difference between SocL and TrndZ?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558506333-206bd52d-00a8″]TrndZ monitors PAI source data in real time, whereas SocL collects PAI source data from a specific time frame.[\/vc_toggle][vc_toggle title=”2. What type of monitors can I create in TrndZ?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558520152-c7b40041-6034″]TrndZ offers two monitor types\u2014Multi-feed<\/strong> and Premium<\/strong>. The Multi-feed<\/strong> monitors use keywords to collect posts from multiple PAI sources. Premium<\/strong> monitors use handles or keywords to collect posts from one PAI source at a time.[\/vc_toggle][vc_toggle title=”3. What is a monitor?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558521037-c305ecaf-e1ba”]A monitor is a persistent, streaming collection of posts matching keywords or handles.[\/vc_toggle][vc_toggle title=”4. What trends can be analyzed?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558521765-961d787f-b35a”]The available trends include usernames, mentions, hashtags, URLs, languages, and locations.[\/vc_toggle][vc_toggle title=”5. Can trends be viewed for a specific time window?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558522421-bc3d1047-7841″]Yes, the dashboard has an adjustable time window to view trends during different times.[\/vc_toggle][vc_toggle title=”6. Can I add more keywords or handles to my monitor?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558523117-7af3c5ea-66fc”]Yes, all monitors are editable. Only the monitor creator can make changes.[\/vc_toggle][vc_toggle title=”7. Where can I find more details on each trend?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1576692492651-d7767e3b-1bae”]Each trend entity has a Details<\/strong> drill-down. At the top of this display is an interactive graph to inspect and compare trending data to see percent change, post count history, and sample posts.[\/vc_toggle][vc_toggle title=”8. Where can I find summary data for my monitor?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558523832-3f283793-3c2c”]Each trend entity has a Details<\/strong> drill-down. At the bottom of this display is a summary of the entity by volume across the entire dataset.[\/vc_toggle][\/vc_tta_section][vc_tta_section title=”TrndZ Advanced Analytics” tab_id=”1536603989660-14055ee7-c4f0″][vc_toggle title=”1. What is Discourse Analytics?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1536604011870-420e0016-65e1″]Discourse Analytics<\/strong> is a visualization of discourse evolution and perturbations of the information network.[\/vc_toggle][vc_toggle title=”2. What is Media Gallery?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1538432071805-441595b2-2ef2″]Media Gallery<\/strong> is a collection of all images from the dataset. You can use Optical Character Recognition (OCR) and translate features to extract and analyze text embedded in images.[\/vc_toggle][\/vc_tta_section][vc_tta_section title=”TrndZ Raw Data and Filtering” tab_id=”1485885133955-74ac4c16-ae61″][vc_toggle title=”1. Can I export data?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558335439-7c4bc61b-6385″]Yes, you can save data as a JSON or ORA file. You can also export to SocL for deeper analysis.[\/vc_toggle][vc_toggle title=”2. How do I filter data?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558349103-02eb9eae-7c08″]Use Boolean logic and operators to create filters. As data streams in, it will be filtered in real time.[\/vc_toggle][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=”50px”][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row][vc_column][cms_heading title=”Terms of Service” subtitle=”Read our approved use cases and more” color_title=”#92298d”][vc_row_inner css=”.vc_custom_1498755116069{background-color: #f4f4f4 !important;}”][vc_column_inner][cms_btn title=”Read More” type=”btn-filled” align=”center” container=”true” link=”url:%2Fproduct%2Ftos%2F|||”][vc_empty_space height=”35px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1516642932502{margin-top: -100px !important;}”][vc_column][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJoZWFkZXItaW1hZ2UlMjIlM0UlMEElMjAlMjAlM0NkaXYlMjBjbGFzcyUzRCUyMmhlYWRlci10ZXh0JTIyJTNFJTBBJTIwJTIwJTIwJTIwJTNDaDElM0VTY3JhYXdsJTIwVHJuZFolMjBIZWxwJTIwRGVzayUzQyUyRmgxJTNFJTBBJTIwJTIwJTNDJTJGZGl2JTNFJTBBJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][cms_heading sep_type=”none” title=”Frequently Asked Questions” color_title=”#92298d”][vc_column_text] Don’t see your question below? Contact us! [\/vc_column_text][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyY21zLWRpdmlkZXIlMjBkaXZpZGVyLXZlcnRpY2FsJTIyJTNFJTBBJTNDc3BhbiUyMGNsYXNzJTNEJTIybGluZSUyMGRpdmlkZXItbGluZS0xJTIyJTNFLSUzQyUyRnNwYW4lM0UlMEElM0NzcGFuJTIwY2xhc3MlM0QlMjJsaW5lJTIwZGl2aWRlci1saW5lLTIlMjIlM0UtJTNDJTJGc3BhbiUzRSUwQSUzQ3NwYW4lMjBjbGFzcyUzRCUyMmxpbmUlMjBkaXZpZGVyLWxpbmUtMyUyMiUzRS0lM0MlMkZzcGFuJTNFJTBBJTNDJTJGc3BhbiUzRQ==[\/vc_raw_html][vc_tta_accordion c_position=”right” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”TrndZ Account Basics” tab_id=”1485882287177-a1fac81e-5b05″][vc_toggle title=”1. I created a new account but I still can\u2019t log in, why?” size=”sm” custom_font_container=”tag:h6|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558112705-e92adb66-bdc3″]After registering, you should have received an e-mail confirming your registration. Open that […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/redirect-first-child.php","meta":[],"_links":{"self":[{"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/pages\/8781"}],"collection":[{"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/comments?post=8781"}],"version-history":[{"count":21,"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/pages\/8781\/revisions"}],"predecessor-version":[{"id":11796,"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/pages\/8781\/revisions\/11796"}],"wp:attachment":[{"href":"https:\/\/10.19.3.33\/product\/wp-json\/wp\/v2\/media?parent=8781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}